supporting voluntary and community organisations in the Borough

 

Domestic Support Service

About us

In early 2007 BFVA was approached by Bracknell Forest Council, due to the success of our work with Carers, to provide a service to frail, elderly and vulnerable people in the community. There was a need to look at better ways of supporting individuals who required support with housework, shopping, laundry and pension collecting.

The Domestic Support Service was our response to this. We have recruited 30 self-employed Domestic Support Workers, to work in the community, and are looking to expand our service in the future.

We aim to:

  • Provide an affordable, reliable and safe service to Bracknell Forest residents, who require support with domestic chores.

  • Support Bracknell Forest residents to continue to live independently in their own homes.

  • Support people back into work, who may have experienced finding employment difficult due to; life circumstances, illness, age or disability.

  • Support the workers to be competent, confident and effective as possible.

Contact the Domestic Support Service Coordinator, Diane Benford

Email domsupport@bfva.org telephone 01344 383516

What do we offer and how much does it cost?

  • All workers are CRB checked.

  • All workers are insured for public liability.

  • All workers have had training in various subjects, such as Health and Safety and Protection of vulnerable Adults

  • Workers will complete housework, shopping, benefit collection and laundry. However there may be other services that workers are prepared to offer, such as blitz cleaning. Please ask us and we will try and accommodate your needs.

The cost for all services is £9 per hour. This is paid directly to the worker, and can be paid weekly or monthly. Clients can be self funding (i.e. pay for the service yourself) or we accept clients who are in receipt of Direct Payments.

How do you access the service?

To access the service you can contact BFVA or be referred to us by Bracknell Social Services. Please contact the Domestic Support Service Coordinator on 01344 383516.

The following forms are available for you to download:

Domestic Support Service - Client Handbook *

Domestic Support Service Leaflets *

Self Referral Form to BFVA for Domestic Support Service *

*

These are PDF documents. You will need a copy of Adobe Acrobat Reader to open them. If you do not have this software on your computer it is freely available from the Adobe website - click on the Adobe logo.

Bracknell Forest Voluntary Action, Ground Floor, Amber House, Market Street, Bracknell RG12 1JB    Email info@bfva.org